Telemedicine Specialist

Weaver Wellness Care

Family Medicine Practice located in Herndon, VA

While we love to see you in our office, we realize it’s not always convenient to do so. Video visits allow you to receive the same quality care as you do in the clinic, without taking time off work or finding a sitter to see us.

Telemedicine Q & A

While we love to see you in our office, we realize it’s not always convenient to do so. Video visits allow you to receive the same quality care as you do in the clinic, without taking time off work or finding a sitter to see us.

It’s easy to get started. Next time you’re in the office or need to schedule an appointment, ask for a video visit. Next, look out for an email or text to confirm your information in our telemedicine platform, called Chiron Health. On the day of your visit, simply log in 15 minutes early to see your doctor over video. It’s that easy.

Video Visits are great for:

  • Follow-up visits
  • Medication questions
  • Lab & test results
  • General questions and more



What is telemedicine? 

Telemedicine is the practice of providing clinical care to patients at a distance using telecommunications technology. In other words, it is a method of treating patients using the internet and telephone. This visit takes place via real-time video conference. 

What is the benefit of telemedicine? 

Telemedicine gives patients the opportunity to receive care without a trip to the doctor’s office. There is no need to take time away from work or family responsibilities. There is no lost time traveling, or money spent on gas or public transportation. Video visits largely remove the need to take time off. You can simply schedule your visit during a break, before or after work or at lunch. You can be anywhere that offers sufficient privacy. You can comply with your doctor’s follow up instructions, maintain your health at your convenience. 

Telemedicine also reduces exposure to other patients with communicable illnesses. 

Telemedicine leads to better health outcomes because it allow patients to be more engaged in their own healthcare. 

Does the patient have to meet with the provider in-person before a visit can be conducted via video? 

We do ask that if you are new to our office that you come into the office for your first initial visit. 

Is telemedicine technology difficult to use? 

In general, telemedicine software is designed to be as easy to use as other familiar modern applications. Patients with a basic familiarity with online apps should be able to quickly figure out how to use our telemedicine application. 

Is telemedicine private and secure? 

Yes, but only when it is conducted using an encrypted platform that was designed for the purpose. Consumer apps like Facetime and Skype are not secure enough for video visits. Our platform provided through Chiron is secure and made for telemedicine. 

Will insurance pay for my video visit? 

In many cases, Yes. Many insurers voluntarily pay for telemedicine visits and most states have laws requiring coverage. Virginia is a state that requires coverage of telemedicine visits. 

Will Medicare pay for video visits? 

Medicare does cover telemedicine visits in certain circumstances but with a number of limitations. Sadly, Medicare does not cover telemedicine visits for our office. Medicare patients have the option of paying out of pocket for the service. 

How much will the visit cost? 

The cost of the video visit is identical to the cost of a face to face visit with your provider. There is no additional cost to conduct the service virtually. Patients are responsible for any copay or co-insurance associated with their plan. If a plan has a deductible the visit will be applied to the deductible. If you are uninsured, the flat rate is $50.00. 

How long will my visit last? 

Visits typically last between 10 and 15 minutes depending on the nature of your medical issue. 

Who will I see for my video visit? 

You will see either Dr. Elizabeth Weaver or Janice Speer depending on preference. 

Will a medication be prescribed during my video visit? 

If appropriate, a medication may be prescribed and sent to your pharmacy of choice electronically. 

Can I have a video visit for my child? 

Video visits are available to children in our practice. An in-office follow-up may be required depending on the health concern. 

How many issues will be covered during my video visit? 

On average, we will cover one to two issues during the visit. 

Can I record the visit? 

No, recording may only occur with prior written consent from the provider. Unauthorized recording is not permitted. 

What conditions are appropriate for video visits? 

Cough, cold, congestion, runny nose, sinus symptoms, sore throat, ear ache, fatigue, rash, pink eye, headache, diarrhea and chills. Follow up on medication. Review of lab results. 

What conditions are NOT appropriate for telemedicine video visits? 

Chest pain, shortness of breath, dizziness, passing out, heart racing, abdominal pain, weight loss, injuries or pain in a specific area of the body that requires an examination.